Love The Planet

Natural skin and hair care products carefully hand made using high quality essential oils and raw materials from sustainable sources.

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Terms & Conditions

These terms and conditions apply to the use of the website www.lovetheplanet.co.uk owned by Love The Planet. By accessing this website, you agree to be bound by these terms and conditions set out below. If you have any questions, please contact info@lovetheplanet.co.uk.

DEFINITIONS

“Love The Planet” refers to Love The Planet whose office is at 14 Hillview Road, Peterculter, Aberdeen, Scotland, AB14 0UB. VAT registration: 809 1561 31

COPYRIGHT

The copyright to the contents of this site belongs to Love The Planet. Users may download, view and print materials for their own personal, non commercial use. The contents may not be used for commercial purposes without prior written consent from Love The Planet.

TRADE MARK

“Love the Planet” is a registered trade mark owned by Love The Planet.
Registration number 2293991

SAFETY

As with all cosmetic products, some people may experience an adverse reaction. When using any product for the first time, we would recommend that a small amount of product is applied to the inside of the wrist to test for skin reaction.

GENERAL CONDITIONS

All orders for goods shall be subject to these terms and conditions.
Love The Planet agree that all goods available for purchase are as described on the website and are fit for their intended purpose. Should any product fail to meet our high standards, it will be replaced.

Orders may only be accepted from customers who are 18 years of age or older.

DELIVERY

We aim to deliver orders the day of the order being placed. During busy periods, if there is to be any delay in despatching an order, the customer will be informed by email.

Delivery of UK orders is free with minimum orders of £15 or else a basic charge of £2.50 is applied.
Overseas order charges are as follows:
Europe – £6.00
USA – £12
Australia & New Zealand – £20

PAYMENT

Payment for goods may be made using any major credit or debit card.

CANCELLATION OF ORDER

Under the Distance Selling Regulations, all UK customers have the right to cancel orders placed through a website within seven working days of their receipt of goods. UK residents wishing to cancel an order under these Regulations, should return the goods to Love The Planet, Goods Return, 14 Hillview Road, Peterculter, Aberdeen, Scotland< AB14 0UB in their original packaging and in their original condition.

Love The Planet cannot accept responsibility for the loss or damage of goods returned to us. We would strongly advise that goods are returned using Royal Mail’s Recorded Delivery or a tracked courier service.

Once goods are returned in saleable condition, a refund of their cost will be made to your debit or credit card.

We cannot refund carriage charges paid for the return of goods.

LINKS

Love The Planet cannot be held responsible for the actions of any company or organisation which hold a link to or from this site. Love The Planet bear no responsibility for their content.

PRIVACY

Love The Planet will not disclose customer’s information to third parties.


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